Orders received before 2:30 PM, Pacific Standard Time, Monday through Friday will be shipped the same day. Orders received on Saturday, Sunday, or on holidays will be shipped the following business day. Products cannot be delivered to US postal boxes. Shipments to Alaska, Hawaii, and Puerto Rico will be shipped via USPS. All other shipments within the U.S. will be shipped via UPS or USPS. Please make sure the billing address matches the address of the credit card used to place the order.International Customers
Orders shipped anywhere outside of the United States will be shipped via USPS and may be subject to increased shipping charges, determined by the United States Postal Service. Any orders refused, returned, by your country's customs department, will be credited back to your credit card account less a restocking fee and the shipping costs. Restocking fee is 20%. Please make sure the billing address matches the address of the credit card used to place the order.
Although all products will maintain stability for a 2 week delivery period, we recommend staying within the 3 to 7 business day delivery times to avoid any temperature damage to supplements. Orders handled by bank wire transfer receive priority on shipping. If you choose a wire transfer, please provide all of the shipping details using our contact form.
All information regarding your order can be typed into the Ordering Instructions section during checkout.
Credit card fraud will not be tolerated on the Scientific Bio-Logics web site. Any activity of this type will be immediately turned over to the FBI's Internet Fraud Department.Return Policy/Government Regulations
If you find that you have placed an order for a product in error, please return the unopened product within 30 days. Refunds will be credited back to the credit card that was used to place the order. When making a return, please contact us using our contact form and request a return authorization number and an address. Be sure to include any and all reasons for making the return.
Results cannot be guaranteed on food, drugs, or dietary supplements.
Actual product labels may vary. You will always receive the most up to date and current version of the product label.Contacting the Web Site
If you have any questions please feel free to contact us directly using our contact form.